Shipping Policy

ExBijou Shipping Policy

Shipping Methods

We offer the following shipping methods and delivery estimates for orders on exbijou.com:

  • Standard Shipping: Delivery within 8-15 days, $9.93 fee, free for orders over $50
  • Express Shipping: Delivery within 5-11 days, $20 fee, free for orders over $50
  • Priority Shipping: Delivery within 6-10 days, $21 fee, free for orders over $50

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in your order. Payment for shipping will be collected with the purchase.

Shipping Addresses

We ship to mailing addresses in all 50 US states and territories. We cannot ship to P.O. boxes.

For international shipping, we ship to most countries worldwide. Some exclusions apply.

Shipping Confirmation

You will receive a shipping confirmation email with tracking information when your order has been shipped.

Delivery Times

Delivery time estimates are based on origin, destination, shipping method selected, and receipt of cleared payment. Delivery times do not include order processing time.

We do our best to provide accurate delivery estimates, but delays can occasionally occur due to unforeseen factors. We will contact you if there are any shipment delays that may impact delivery.

Failed Delivery

If a package is returned to us due to failed delivery, we will contact you to resolve the issue. This may include double-checking the shipping address, coordinating redelivery or canceling the order. You may be responsible for additional shipping fees if an error was made in the original shipping address.

Damages

Please inspect all packages upon delivery and note any damages on the carrier’s delivery record to preserve any damage claims. Let us know right away if you discover any damage or issues with your order by emailing support@exbijou.com.

Questions

If you have any other questions about our shipping policy, feel free to contact us at https://exbijou.com/pages/contact or support@exbijou.com.

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